Northwood provides fast, friendly
and knowledgeable support at every stage of a project.
Services
include:
- Complimentary factory-direct phone support
- On-site service with Northwood staff technicians
- Minimum 12-month “no hassle” factory warranty on machine, 2-year warranty on controller,
and up to 5-year warranty on the revolutionary Northwood Extreme Duty Spindle
- Guaranteed next day air delivery on factory-direct new and rebuilt replacement parts
- Support and service provided in clear, easy-to-understand English
- Remote diagnostics and machine monitoring services also available
All parts are shipped from Louisville, Kentucky, which is a UPS hub. This enables
Northwood to ship your parts as late as 10:00 p.m. for next day air delivery.